Ready to decode the power of ‘No’ in negotiations? Learn how ‘no’ isn’t the end game and how to leverage it. Share your queries on mastering the art of persuasion and handling emotions during negotiations. Let’s dive in! 🤝💡
[00:00] Morgan Freeman Introduces The Show:
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[00:50] In this episode, Igor discusses essential tactics and strategies for successful negotiations, including starting with a ‘no’, labeling emotions, understanding the significance of time, and emphasizing the power of persistent inquiry or asking.
[01:55] Navigating ‘No’ – Redefining its Role in Negotiations
- Let’s begin with the advice that “no” doesn’t always signify the end of negotiations. Initiating with a “no” or guiding the conversation towards a “no” doesn’t mean it’s a dead-end.
- You can shape your questions to elicit a negative response. For instance, framing questions like, “Would you dislike this idea?” or “Is that idea too far-fetched?” allows people to decline while keeping the conversation moving forward.
[03:20] Understanding Emotions through Labeling:
- The second technique is labeling. When faced with someone who’s angry, emotional, or anxious, and communication seems impossible, it’s often because they don’t feel heard or understood.
- To make them feel genuinely acknowledged, give a name to their emotions by labeling their current emotional state.
- Labeling someone else’s emotions is a powerful skill. It requires active listening and the ability to paraphrase what they’re expressing in your own words.
- When done accurately, it calms them down and opens them up to listening to you. Interestingly, if you mislabel intentionally or unintentionally, they might correct you, providing an opportunity to refine your understanding and build rapport.
- Emotions tend to play a significant role in negotiations. Acknowledging this, it’s crucial to address them effectively.Â
[04:48] Recognizing the Significance of Time in Negotiations:
- Moving on, another aspect often overlooked in negotiations is time.
- Rushing through discussions might seem productive, but slowing down the pace often yields more significant benefits.
- Taking time allows you to uncover the underlying desires that might not have been explicitly stated. This discovery can drastically alter the negotiation dynamics, leading to smoother interactions.
[05:33] Unveiling the Power of Asking:
- Lastly, asking is a profoundly underrated skill in negotiations. Many people refrain from asking, either waiting for things to be offered or fearing rejection.
- Encouraging a mindset of continuous inquiry—never stopping, always asking—is a skill I’m instilling in my daughter.
- Persistence in asking, despite the fear of rejection, is essential. It ties back to the fear of receiving a “no,” a fear that needn’t hinder one’s negotiation efforts.
[06:30] Igor’s Book On Email Marketing:
- Visit www.igorsbook.com to learn more.